Terms & Conditions
 

Tariffs

These rates are subject to change without notice. Unique differences in some properties or apartments in some resorts may have higher tariffs than those shown on the Tariff sheet. The season, length of stay and number in party may also affect the price.

Bookings & Deposits

To secure your booking Port Douglas Accommodation requires a deposit of 20% of the total accommodation cost. That money is due by credit card or Direct Deposit immediately. The balance outstanding is payable 30 days prior to arrival. 

Cancellations Fees

Cancellation must be in writing and can either be via email: mardi@accomportdouglas.com.au, facismile to +61 (0)7 4099 5978 or by letter to PO Box 564 Port Douglas QLD 4877 Australia. Please quote your booking number, surname and dates of arrival and departure.

Bookings cancelled 60 days or more prior to arrival: a $100.00 administration fee will be deducted from your refund.

Booking cancelled 30-59 days prior to arrival: a cancellation fee of 20% of the total booking value will be deducted from your refund unless we are able to re-book the property.

Bookings cancelled less than 30 days prior to arrival: a cancellation fee of 100% of the total booking value will be retained unless we are able to re-book the property for the full duration of your original stay.

Property Damage

Any damage to the property or chattels caused by guests will be charged to the guest making the booking. A security deposit or credit card imprint will be required for all holiday accommodation on arrival. Should you find the property damaged prior to your stay, please advise our office immediately on 4099 5355 or 4098 5222. Failure to do so will deem you to be totally responsible for the condition of the property on departure.

Travel Insurance
 
Port Douglas Accommodation strongly recommends travel insurance as it may protect you if you cancel your holiday due to unforeseen circumstances.

Cleaning & Linen

Unless specified, stays 10 nights and over receive a mid stay cleaning service. Fresh bed linen, towels and a general clean will be undertaken.